When booking flights with Frontier Airlines, one of the most common questions travelers ask is whether they can change the name on their ticket. Whether due to a typo, a legal name change, or booking on behalf of someone else, understanding Frontier’s policies on name changes is crucial.
This article covers everything you need to know about changing names on Frontier tickets, including guidelines, fees, limitations, and alternatives.
Understanding Frontier Airlines’ Name Change Policy
Frontier Airlines has a strict policy regarding name changes. Generally, airline tickets are non-transferable, meaning the name on the ticket must match the passenger who will be flying.
This is a security measure and also complies with federal aviation regulations.
Unlike some airlines that allow name corrections or even complete name changes for a fee, Frontier’s policy is more restrictive. It’s important to understand exactly what is permissible to avoid complications at the airport or even denied boarding.
“The name on the ticket must match the government-issued ID presented at check-in or boarding. Any discrepancies may result in denied boarding.” – Frontier Airlines Official Policy
Can You Change the Name on a Frontier Ticket?
The short answer is: you cannot fully change the name on a Frontier Airlines ticket. The ticket is issued to a specific individual, and Frontier does not allow the transfer of tickets to another person after purchase.
However, there are some exceptions for minor corrections, such as fixing spelling errors or typos. These minor corrections may be permitted within a limited time frame and often require contacting Frontier customer service directly.
When Are Name Changes Allowed?
| Situation | Possible Action | Notes |
|---|---|---|
| Spelling mistakes or typos | Name correction | Contact customer service ASAP; possible small fee |
| Legal name change (marriage, divorce) | Not allowed to change name on ticket | Must book a new ticket |
| Ticket booked for wrong person | No name change allowed | Must cancel and rebook |
| Transferring ticket to another person | Not allowed | Tickets are non-transferable |
How to Correct Minor Name Errors on Frontier Tickets
If you notice a minor typo or mistake in your name after booking, it’s essential to act quickly. Frontier Airlines may allow name corrections if the error is minor and doesn’t completely alter the passenger’s name.
Follow these steps to request a name correction:
- Contact Frontier Airlines customer service immediately after noticing the error.
- Provide your booking reference and identification documents.
- Explain the nature of the correction needed (e.g., a missing letter or misspelling).
- Pay any applicable fees if required.
Note: Frontier’s customer service representatives will evaluate the request case by case. Not all corrections may be approved, especially if the discrepancy is significant.
Contact Information for Frontier Customer Service
| Method | Details |
|---|---|
| Phone | 1-801-401-9000 (US and Canada) |
| Use the contact form on Frontier’s official website | |
| Social Media | Twitter: @FlyFrontier |
Fees and Charges for Name Corrections
While Frontier does not generally allow full name changes, small corrections may incur fees. These fees vary depending on how close to the departure date the correction is requested and the nature of the change.
Typical fees for name corrections range from $75 to $125, but this amount can fluctuate based on Frontier’s current policies and how the ticket was purchased (directly or through a third party).
“Name correction fees are subject to change and may not be waived. Always verify fees with Frontier before proceeding.” – Frontier Customer Support
What to Do if You Need to Fly Under a Different Name
If you must fly with a different name than the one on your existing ticket, the only option is to cancel the original booking and purchase a new ticket under the correct name.
Keep in mind that Frontier’s fare rules and non-refundable nature of many tickets may mean you lose the value of the original ticket or receive only a partial refund in the form of a travel credit.
Steps to Cancel and Rebook
- Review your ticket’s fare rules for cancellation and refund eligibility.
- Cancel the existing ticket through Frontier’s website or customer service.
- Book a new ticket with the correct name.
- Use any travel credits or refunds from the canceled ticket towards the new booking, if applicable.
Important Considerations and Tips
- Always double-check your name spelling before finalizing the booking. This can save you significant trouble and potential fees later.
- Use the exact name as it appears on your government-issued ID or passport.
- If booking for someone else, confirm their legal name and spelling carefully before purchase.
- Keep all documentation and confirmation emails handy in case you need to verify your identity or request corrections.
- Consider purchasing travel insurance that covers ticket changes and cancellations.
Comparison: Frontier’s Name Change Policy vs. Other Airlines
| Airline | Name Change Allowed? | Fees | Notes |
|---|---|---|---|
| Frontier Airlines | No (except minor corrections) | $75 – $125 for corrections | Strict non-transferable tickets |
| Delta Airlines | Yes (with restrictions) | Varies; can be high | Allows name corrections and some changes |
| Southwest Airlines | Yes (minor corrections only) | No fee for minor corrections | Does not allow full name transfers |
| American Airlines | Yes (minor corrections) | $30 – $150 | Full name transfers not permitted |
FAQs About Changing Names on Frontier Tickets
Q: Can I transfer my Frontier ticket to someone else?
A: No. Frontier tickets are non-transferable and must be used by the passenger whose name appears on the ticket.
Q: What if I booked with a typo in my name?
A: Contact Frontier customer service immediately to request a name correction. Minor spelling errors may be corrected for a fee.
Q: Can I use a nickname or shortened name on my ticket?
A: No. The name on the ticket must exactly match your government-issued ID or passport to avoid boarding issues.
Q: What happens if the name on my ticket does not match my ID?
A: You risk being denied boarding at the airport. Always ensure names match precisely.
Q: Are there exceptions for infants or children?
A: Minor passengers must also have tickets issued in their legal names as shown on their identification or birth certificate.
Conclusion
Changing the name on a Frontier Airlines ticket is generally not permitted except for minor corrections. Frontier’s strict policy reflects industry-wide security standards designed to protect passengers and comply with federal regulations.
To avoid issues, always verify the name on your ticket before completing your booking. If you discover errors, contact Frontier customer service immediately to explore your options.
In cases where a full name change is necessary, canceling and rebooking is the only viable solution.
Being proactive and informed can save you from costly fees and travel disruptions. Always keep your identification documents and booking information handy, and double-check every detail before confirming your flight with Frontier Airlines.
